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Negative Feedback on Social Media Can Be a Disaster. Here’s how You Can Handle it Like a Boss.

The trend of using social media as a tool for marketing has been a tactic among big and small businesses for over a decade now. Predicted to have 2.5 billion users by 2018, social media is set to be one of the most powerful platforms for marketing. This shift towards online marketing is also evident …

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Facebook Page Health Check for Hospitality Businesses

Have your expectations of the grand Facebook let you down? It’s the platform with promises, but too many hospitality businesses are struggling to see real results and benefits from using it. If this is you, you may need to do a ‘health check’ of your Facebook page. Are you ‘socially awkward’? In other words, do …

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