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Creating loyal customers is like making friends. You can’t expect your clients to give you [...]
Customers each have a different story to tell. Some may be having a crappy day [...]
If you’re not living under a rock, then you have probably seen or read the [...]
Becoming – and remaining – a prominent and dominant force in the crowded world of [...]
Oh My Goodness – Jingle your bells, deck the halls with boughs of holly, poke [...]
Working in the hospitality industry means being a jack-of-all-trades and calling on a range of [...]