Qualification

Diploma

Duration

Units

Core: 11

Elective: 09

We take natural event organisers and turn them into successful managers. With the Diploma of Events, you consolidate your career. Run your own business, or manage that major festival. Right from the start, we discuss your career goals with you to make sure you choose the right subjects.

11 Code UnitsUnit typeRequirements
SITEEVT001 Source and use information on the events industry CoreSource and document information from at least three (3) information sources
SITEEVT003 Coordinate on-site event registrationsCoreCoordinate on-site registrations for at least two (2) different types of events
SITEEVT008 Manage event staging componentsCoreSource and select contractors for events
SITEEVT010 Manage on-site event operationsCoreCommunicate and liaise with contractors for staging event
SITXCCS007 Enhance customer service experiencesCoreIdentify customer requirements to two (2) different internal and two (2) different external customers 
SITXFIN003 Manage finances within a budgetCoreManage budget over three-month period
SITXHRM003 Lead and manage peopleCore
SITXMGT001 Monitor work operationsCorePlan and organise workflow for team activity taking into account six (6) contingencies from the list in the Performance Evidence in TGA
SITXMGT002 Establish and conduct business relationshipsCoreEstablish and maintain business relationships with at least two (2) of the ff:
- Cooperative partner
- Contractor
- Customer
- Networks
- supplier
SITXMGT003 Manage projectsCore
SITXWHS002 Identify hazards, assess and control safety risksCore
SITEEVT002 Process and monitor event registrationsElectiveProcess registrations for six (6) different customers for at least two (2) types of events; produce reports for registrations
SITTTSL005 Sell tourism products and services ElectiveMeet the requirements of at least three (3) customers
SITTTSL006 Prepare quotationsElectivePrepare a quotation covering at least three (3) different tourism, travel or hospitality product or service for at least five (5) different customers
SITTTSL008 Book supplier products and servicesElectiveProcess three (3) bookings for different products or services including: a single product/service, a combination of at least four (4) products or services making a complete package
SITHFAB002 Provide responsible service of alcoholElectiveIdentify three (3) early indicators of intoxication, and appropriate action  
BSBITU302 Create electronic presentationsElectiveCreate electronic presentations
SITXCOM002 Show social and cultural sensitivityImportCommunicate in a non-discriminatory way with colleagues and customers from at least three (3) different social groups
BSBWOR203 Work effectively with othersImport
SITXCCS006 Provide service to customersImportProvide customer service to three (3) different internal and three (3) different external customers; demonstrate response to resolve three (3) customer complaints