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Diploma
1 – 2 years
1200 – 2400 hours.
Core: 11
Elective: 09
We take natural event organisers and turn them into successful managers. With the Diploma of Events, you consolidate your career. Run your own business, or manage that major festival. Right from the start, we discuss your career goals with you to make sure you choose the right subjects.
| 11 Code Units | Unit type | Requirements |
|---|---|---|
| SITEEVT001 Source and use information on the events industry | Core | Source and document information from at least three (3) information sources |
| SITEEVT003 Coordinate on-site event registrations | Core | Coordinate on-site registrations for at least two (2) different types of events |
| SITEEVT008 Manage event staging components | Core | Source and select contractors for events |
| SITEEVT010 Manage on-site event operations | Core | Communicate and liaise with contractors for staging event |
| SITXCCS007 Enhance customer service experiences | Core | Identify customer requirements to two (2) different internal and two (2) different external customers |
| SITXFIN003 Manage finances within a budget | Core | Manage budget over three-month period |
| SITXHRM003 Lead and manage people | Core | |
| SITXMGT001 Monitor work operations | Core | Plan and organise workflow for team activity taking into account six (6) contingencies from the list in the Performance Evidence in TGA |
| SITXMGT002 Establish and conduct business relationships | Core | Establish and maintain business relationships with at least two (2) of the ff: - Cooperative partner - Contractor - Customer - Networks - supplier |
| SITXMGT003 Manage projects | Core | |
| SITXWHS002 Identify hazards, assess and control safety risks | Core | |
| SITEEVT002 Process and monitor event registrations | Elective | Process registrations for six (6) different customers for at least two (2) types of events; produce reports for registrations |
| SITTTSL005 Sell tourism products and services | Elective | Meet the requirements of at least three (3) customers |
| SITTTSL006 Prepare quotations | Elective | Prepare a quotation covering at least three (3) different tourism, travel or hospitality product or service for at least five (5) different customers |
| SITTTSL008 Book supplier products and services | Elective | Process three (3) bookings for different products or services including: a single product/service, a combination of at least four (4) products or services making a complete package |
| SITHFAB002 Provide responsible service of alcohol | Elective | Identify three (3) early indicators of intoxication, and appropriate action |
| BSBITU302 Create electronic presentations | Elective | Create electronic presentations |
| SITXCOM002 Show social and cultural sensitivity | Import | Communicate in a non-discriminatory way with colleagues and customers from at least three (3) different social groups |
| BSBWOR203 Work effectively with others | Import | |
| SITXCCS006 Provide service to customers | Import | Provide customer service to three (3) different internal and three (3) different external customers; demonstrate response to resolve three (3) customer complaints |
