Core: 7

Elective: 6

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Legislative requires a ‘National Police Check” and for Community services a ‘Working with Children check’ may be required.

7 CORE UNITSUnit typeRequirements
CHCCCS015 Provide individualised supportCoreUse individual plans as the basis for support of three (3) individuals
CHCCCS023 Support independence and wellbeingCoreSupport at least three (3) people to enhance independence; 120 hours of direct support work in at least one (1) aged care, home and community or disability or community service org
CHCCOM005 Communicate and work in health or community servicesCoreEffective communication in three (3) work situations; clarified workplace instructions with two (2) colleagues; responded appropriately to three (3) different situations with communication constraints; completed two workplace documents
CHCDIV001 Work with diverse peopleCore
CHCLEG001 Work legally and ethicallyCoreCompleted activities in three (3) different situations; respond to at least three (3) legal or ethical issues; identify and communicate at least two (2) potential work practice
HLTAAP001 Recognise healthy body systemsCoreWork with information on the human body and its functions in at least three (3) situations
HLTWHS002 Follow safe work practices for direct client careCoreContribute to WHS meeting or inspection; conduct workplace risk assessment, follow workplace procedures for at last one simulated emergency situation
CHCAGE001 Facilitate the empowerment of older peoplElectiveRespond to two (2) older people, 1 simulated, 1 actual;
CHCAGE005 Provide support to people living with dementiaElectiveProvide support to two (2) different people with dementia
CHCCCS011 Meet personal support needsElectiveSupport two (2) individuals; manual handling
CHCCCS025 Support relationships with carers and familiesElectiveRespond to needs of at least three (3) people and their carers and families
CHCHCS001 Provide home and community support servicesElectiveProvide services to individuals of two (2) different home or community support settings
CHCDIS007 Facilitate the empowerment of people with disabilityElectiveAssist two (2) people with disability by using verbal and non-verbal communication

Subsidised Training may be available for eligible students in QLD conducting this qualification under the Queensland Government’s Certificate 3 Guarantee and User Choice initiatives