Qualification

Certificate

Duration

Units

Core: 7

Elective: 8

This qualification reflects the role of individuals who have a range of well-developed front of house food and beverage service and sales skills combined with sound product knowledge. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This specialist qualification provides a pathway to work in various front of house roles in restaurants and cafés.

Possible job titles include:

  • senior bar attendant
  • sommelier
  • waiter
CORE UNITSDescription
BSBWOR203 Work effectively with others Work effectively with others
SITHFAB002Provide responsible service of alcohol Provide responsible service of alcohol
SITHIND002Source and use information on the hospitality industry
SITHIND004Work effectively in hospitality service
SITXCCS006 Provide service to customers Provide service to customers
SITXCOM002Show social and cultural sensitivity
SITXFIN001 Process financial transactions Process financial transactions
SITXFIN003Manage finances within a budget Manage finances within a budget
SITXFSA001Use hygienic practices for food safety
SITXHRM001Coach others in job skills
SITXWHS001Participate in safe work practices

Subsidised Training may be available for eligible students in QLD conducting this qualification under the Queensland Government’s Certificate 3 Guarantee and User Choice initiatives