SIT20316 Certificate II in Hospitality

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Possible job titles include:

  • bar attendant

  • café attendant

  • catering assistant



Example Units:

Unit CodeDescription
SITHGAM002Attend gaming machines
TLIE1005 Carry out basic workplace calculations
SITHFAB001 Clean and tidy bar areas
CPPCLO2010A Clean ceiling surfaces and fittings
CPPCLO2009A Clean glass surfaces
SITHKOP001 Clean kitchen premises and equipment
SITHACS001 Clean premises and equipment
CPPCLO2017A Clean wet areas
BSBCMM201 Communicate in the workplace
SITXLAN001 Conduct basic oral communication in a language other than English

Subsidised Training may be available for eligible students in QLD conducting this qualification under the Queensland Government’s VETiS initiatives



Subsidised Training - VETiS