Qualification

Certificate

Duration

Units

Core: 1

Elective: 11

The Certificate III in Business will ensure that you develop key business skills in customer service and workplace safety. You then have a wide range of elective options such as sales and cross selling, time management, and the effective handling of customer complaints to select from, to best develop a Certificate III in Business course that meets your needs.

1 CORE UNITUnit typeRequirements
BSBWHS302 Apply knowledge of WHS legislationCore
BSBITU302 Create Electronic Presentations Elective
BSBWOR202 Organise and complete daily work activities Elective
BSBITU303 Design and produce text documents Elective
BSBITU306 Design and produce business documents Elective
BSBWRT301 Write simple documents ElectiveThree (3) simple documents for intended audience
BSBITU401 Design and develop complex text documents Elective
BSBFIA301 Maintain financial records Elective
BSBITU304 Produce spreadsheets Elective
BSBCUS301 Deliver and monitor a service to customers ElectiveProduce a (1) report
BSBDIV301 Work effectively with diversityElective
BSBCMM301 Process customer complaintsImport

Subsidised Training may be available for eligible students in QLD conducting this qualification under the Queensland Government’s Certificate 3 Guarantee and User Choice initiatives