1- 2 years


Core: 1

Elective: 11

The Certificate III in Business will ensure that you develop key business skills in customer service and workplace safety. You then have a wide range of elective options such as sales and cross selling, time management, and the effective handling of customer complaints to select from, to best develop a Certificate III in Business course that meets your needs.

1 CORE UNITUnit typeRequirements
BSBWHS302 Apply knowledge of WHS legislationCore
BSBITU302 Create Electronic PresentationsElective
BSBWOR202 Organise and complete daily work activitiesElective
BSBITU303 Design and produce text documentsElective
BSBITU306 Design and produce business documentsElective
BSBWRT301 Write simple documentsElectiveThree (3) simple documents for intended audience
BSBITU401 Design and develop complex text documentsElective
BSBFIA301 Maintain financial recordsElective
BSBITU304 Produce spreadsheetsElective
BSBCUS301 Deliver and monitor a service to customersElectiveProduce a (1) report
BSBDIV301 Work effectively with diversityElective
BSBCMM301 Process customer complaintsImport

Subsidised Training may be available for eligible students in QLD conducting this qualification under the Queensland Government’s Certificate 3 Guarantee and User Choice initiatives

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