The Certificate III in Business will ensure that you develop key business skills in customer service and workplace safety. You then have a wide range of elective options such as sales and cross selling, time management, and the effective handling of customer complaints to select from, to best develop a Certificate III in Business course that meets your needs.
| 1 CORE UNIT | Unit type | Requirements |
|---|---|---|
| BSBWHS302 Apply knowledge of WHS legislation | Core | |
| BSBITU302 Create Electronic Presentations | Elective | |
| BSBWOR202 Organise and complete daily work activities | Elective | |
| BSBITU303 Design and produce text documents | Elective | |
| BSBITU306 Design and produce business documents | Elective | |
| BSBWRT301 Write simple documents | Elective | Three (3) simple documents for intended audience |
| BSBITU401 Design and develop complex text documents | Elective | |
| BSBFIA301 Maintain financial records | Elective | |
| BSBITU304 Produce spreadsheets | Elective | |
| BSBCUS301 Deliver and monitor a service to customers | Elective | Produce a (1) report |
| BSBDIV301 Work effectively with diversity | Elective | |
| BSBCMM301 Process customer complaints | Import |
Subsidised Training may be available for eligible students in QLD conducting this qualification under the Queensland Government’s Certificate 3 Guarantee and User Choice initiatives