10118NAT – Diploma of Social Media Marketing delivered Online

• Arrive 5 minutes before training session commences to ensure all parties are ready to commence on time.
• At all times to be friendly, show patience and respect in regard to each other’s opinions and contributions
• I will listen carefully and not use offensive language during training or when communicating via electronic media.
• Give full maximum participation and cooperation during practical training session
• Ensure I am completing my assessment items and activities within the agreed time frame.
• I will respect confidentiality, and not share personal information about other people in the training session.
• Communication via email through Student training portal or mobile phone text.
• Provide timely communication in regard to any difficulties or problems for attending scheduled session to my trainer and store owner.
• Respect my trainers time and provide a minimum of 48 hours’ notice via text message, directly to your trainer if unable to attend any scheduled session.
• If unable to attend a training session and the notice is less than 48 hours, trainee must immediately notify the trainer via text message or calling and leaving a voice message on trainers mobile.
• Ensure Mobile phones are switched off or on silent during training sessions

• Any disputes arising during the training program I will discuss with my trainer in an open and honest manner. Every attempt will be made in a fair and equitable way to reach a mutually acceptable agreement to resolve the issue. If this dispute cannot be resolved by a majority decision within one week, then I agree to advise the store owner and seek mediation if necessary.
• I agree to abide by these conditions as outlined in the Training Commitment Contract. I agree that if I do not provide appropriate notice when unable to attend training sessions that any future training sessions may need to be scheduled with another trainer.
• In the event of repeated failure to comply with these rules I understand that Redmako provide notice in writing to my employer and or my parents Redmako of these breaches. In addition, Redmako may also notify the Department of Education, Training and Employment of my failure to make reasonable progress.

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*Weekly repayments are inclusive of establishment, account keeping, and payment processing fees.