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Skills Development

05

Dec'17

Rebecca Osbaldiston Applies Her Passion with Redmako Learning 

    Following your passion is one of the most rewarding aspirations anyone can have. For Rebecca Osbaldiston, it’s been a dream come true. Currently working toward her Certification III in Hospitality, she understands the value of creating a plan, setting goals and making things happen.  “I’ve learned so much in this training about health and …

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26

May'17

Why is Your Job Search Missing the Mark (And How You Can Fix It)?

  Many people are clueless about how to start looking for a job and confused on what their career path is. While this confusion may not always be a major setback, it may give you false perception of where you are relative to your goals. Worse: it may get difficult to look for jobs, companies …

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07

Mar'17

6 Signs You Will Be Successful In The Hospitality Industry

As a senior student you’re probably worried about exams and what the future will hold, like where you’re going to be in five years and what you’ll be doing. Perhaps you’ve already had some careers advice or taken an online personality test to get a few ideas but have you considered the hospitality industry? There …

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28

Apr'16

5 Tips to Make Your Customers Feel Appreciated

Customers each have a different story to tell. Some may be having a crappy day while some may be having the best day of their life. In the hospitality industry, you meet people from different walks of life; people who for some reason or another, chose to spend time in your restaurant or café. Every …

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06

Apr'16

Negative Feedback on Social Media Can Be a Disaster. Here’s how You Can Handle it Like a Boss.

The trend of using social media as a tool for marketing has been a tactic among big and small businesses for over a decade now. Predicted to have 2.5 billion users by 2018, social media is set to be one of the most powerful platforms for marketing. This shift towards online marketing is also evident …

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23

Feb'16

3 Qualities of Outstanding Employees

Do you believe that a business won’t achieve its full potential without a strong workforce? Most successful businesses prove that one of the keys to success are outstanding employees. This idea applies mostly to hospitality businesses where employees are the first to encounter and engage with customers. In short, the kind of service they give …

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22

Sep'15

Recognition: The Secret Ingredient for a Great Store Culture

I’ve regularly heard hospitality described as a thankless profession. Guests too often only pause to give feedback if it’s a complaint. More often than not, management follows suit – giving their team members feedback only when they’ve done something wrong. Compounding this feedback cycle day by day, week by week and month by month, is …

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03

Sep'15

How to be cool and empowering parents

  As a parent, being cool could mean helping your kids reach their full potential and achieve their dreams. Seeing your children happy and fulfilled is, in itself, a reward. While the exact formula for good parenting is subjective at best, we have some idea of the qualities of parents that can help their children …

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26

Aug'15

An Unexpected Fairytale: Advocacy Campaigns and Customers

If you’re not living under a rock, then you have probably seen or read the story of Cinderella. If not, it’s basically about a girl who faced a series of unfortunate events because of her stepmother and two stepsisters. Further in the story, she attends a ball and meets a prince then the clock strikes …

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13

Aug'15

5 Simple DIY Ideas to Revamp your Interior Design

Does your restaurant or café feel a bit dull? Maybe all it needs is a little redecorating! Why not give it a makeover with these simple and affordable DIYs? This might even be a good way to release stress from all those busy days in your business!   Instead of paintings or framed pictures, try using …

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