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Personality Development



How is VR different from Actual Experience?

  Can virtual experiences ever be as good as actual experiences? The people at ‘Rekall’ would certainly say so whilst the sort of people who hate eReaders because they prefer “real books” would say different. However, when it comes to education there’s barely any discernible difference with both virtual and traditional learning having balancing pros …

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Why is Your Job Search Missing the Mark (And How You Can Fix It)?

  Many people are clueless about how to start looking for a job and confused on what their career path is. While this confusion may not always be a major setback, it may give you false perception of where you are relative to your goals. Worse: it may get difficult to look for jobs, companies …

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How to Work Effectively with School Leavers

  As a hospitality business owner you’re probably already stretched to breaking point and that pressure will only increase if you’re understaffed or have unqualified crew. It’s a lot to shoulder but you can lighten the load and do something positive for the future of your business if you invest in hiring school leavers. There …

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6 Signs You Will Be Successful In The Hospitality Industry

As a senior student you’re probably worried about exams and what the future will hold, like where you’re going to be in five years and what you’ll be doing. Perhaps you’ve already had some careers advice or taken an online personality test to get a few ideas but have you considered the hospitality industry? There …

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Wanna Get a Head Start Even Before Graduation? A Hospitality Traineeship May Just Be What You Need.

Surely you can’t help but ask a few questions now that Grade 12 graduation is just around the corner. How’s life like outside school? What are the chances of getting into university? A good way to answer those questions is by having some real life learning experience outside class. Getting some paid learning experience can …

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5 Tips to Make Your Customers Feel Appreciated

Customers each have a different story to tell. Some may be having a crappy day while some may be having the best day of their life. In the hospitality industry, you meet people from different walks of life; people who for some reason or another, chose to spend time in your restaurant or café. Every …

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Negative Feedback on Social Media Can Be a Disaster. Here’s how You Can Handle it Like a Boss.

The trend of using social media as a tool for marketing has been a tactic among big and small businesses for over a decade now. Predicted to have 2.5 billion users by 2018, social media is set to be one of the most powerful platforms for marketing. This shift towards online marketing is also evident …

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3 Qualities of Outstanding Employees

Do you believe that a business won’t achieve its full potential without a strong workforce? Most successful businesses prove that one of the keys to success are outstanding employees. This idea applies mostly to hospitality businesses where employees are the first to encounter and engage with customers. In short, the kind of service they give …

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Recognition: The Secret Ingredient for a Great Store Culture

I’ve regularly heard hospitality described as a thankless profession. Guests too often only pause to give feedback if it’s a complaint. More often than not, management follows suit – giving their team members feedback only when they’ve done something wrong. Compounding this feedback cycle day by day, week by week and month by month, is …

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How to be cool and empowering parents

  As a parent, being cool could mean helping your kids reach their full potential and achieve their dreams. Seeing your children happy and fulfilled is, in itself, a reward. While the exact formula for good parenting is subjective at best, we have some idea of the qualities of parents that can help their children …

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