Ending a day’s work with a smile on your face is the goal of many people. You know you are lucky if you are in a job that lets you disappear in the moment and makes you lose track of time. Before you know it, the bell has rung and it’s time to go home […]
02
Jun
Jun
If aliens were to visit Earth and check out social media, they’d think ours is a planet ruled by cats—or cupcakes. You know it: the only thing people adore as much as a cute kitty meme and a good selfie is an excellent food shot. Even as the whole Internet has become a food photography […]
17
May
May
Creating loyal customers is like making friends. You can’t expect your clients to give you their trust right away. You need to understand and treat them well. You have to communicate with them and give them what they need and like, too. Giving away a thoughtful treat or two can do wonders, which is why […]
28
Apr
Apr
Customers each have a different story to tell. Some may be having a crappy day while some may be having the best day of their life. In the hospitality industry, you meet people from different walks of life; people who for some reason or another, chose to spend time in your restaurant or café. Every […]
22
Apr
Apr
If you think your first-class menu is enough to get customers for your hospitality business, you’re in for a hard awakening. With restaurants and cafés rising up left and right, competition remains among your biggest obstacles to market dominance. What should you do about it? Aside from making your business stand out, you must also […]
23
Feb
Feb
Do you believe that a business won’t achieve its full potential without a strong workforce? Most successful businesses prove that one of the keys to success are outstanding employees. This idea applies mostly to hospitality businesses where employees are the first to encounter and engage with customers. In short, the kind of service they give […]
03
Feb
Feb
Hospitality is a great starting point for every young person. It teaches them customer service which is the basis of nearly every role they are ever going to perform. Having great customer service skills will carry them throughout life; it can open up many more opportunities for them and will also make them better-rounded individuals. […]
25
Jan
Jan
As Australians start planning in anticipation of Australia Day, hospitality businesses may join the revelry by incorporating the Aussie spirit into their products and services. We offer you five tips you can use to celebrate Australia’s beginnings. 1. Prepare a special menu What’s Australia Day without food? As many are setting up their backyard barbecues, […]
18
Dec
Dec
The year 2016 has come. Time does fly fast but business simply cannot be left behind. Even as 2015 has yet to formally end, it’s best to get acquainted with next year’s retail trends so you can get ahead and possibly tick off more of your business goals. Modest growth rates For starters, the Australian dollar […]
15
Oct
Oct
If you are looking to begin a career in the hospitality industry, one of the first steps is crafting your résumé. While the most important part of the résumé is its contents, how you write it will also help determine your potential employer’s response to your application. A résumé is required in applying for almost […]